Accessibility Statement

1. Our commitment

Westora Learning seeks to provide equitable access to public website information and purchased learning services. Accessibility is considered when organizing pages, selecting visual treatments, preparing documents, delivering virtual instruction, and evaluating third-party platforms.

The company’s goal is to improve alignment with generally recognized accessibility practices, including relevant principles of the Web Content Accessibility Guidelines, while responding reasonably to individual accommodation requests.

2. Website measures

Website design and content are intended to use meaningful heading structure, descriptive page titles, readable typography, sufficient color contrast, visible focus states, keyboard-operable controls, clear labels, text alternatives for meaningful images, and instructions that do not depend only on color or position.

Forms should identify required fields, provide understandable error feedback, and preserve a logical reading order. Interactive elements such as navigation, dialogs, accordions, and carousels are intended to be operable without a mouse and to expose useful names and states to assistive technology.

3. Video and audio learning content

For prerecorded instructional video created for broad use, Westora Learning seeks to provide accurate captions and, where appropriate, a transcript or equivalent written resource. For live virtual instruction, automated captions or platform captioning may be available. Participants who require another accommodation should contact the company before the scheduled session when possible.

Caption quality can be affected by specialized terminology, audio conditions, accents, or third-party platform limitations. Reported caption errors will be reviewed and corrected when reasonably practicable.

4. Documents and learning materials

Documents prepared for digital distribution are intended to use structured headings, logical reading order, meaningful link text where links are necessary, legible type, and accessible color treatment. Where a PDF or slide file creates a barrier, Westora Learning may provide an alternative format such as an accessible text document, structured HTML, or another reasonable equivalent.

Some materials may include diagrams, screenshots, or complex instructional layouts. Meaningful descriptions or instructor explanations will be provided when needed for the learning objective and reasonably available.

5. Live classes and accommodations

Participants may request reasonable accommodations for an instructor-led virtual class, workshop, coaching session, or customized program. Helpful information includes the service name, scheduled date, access barrier, preferred format, and a reliable way to respond. Medical details are not required beyond what is reasonably necessary to understand the requested adjustment.

Requests made early provide more time to coordinate captioning, alternative materials, additional breaks, accessible exercises, or platform arrangements. Westora Learning will engage in a practical dialogue and will not charge a participant for a reasonable accessibility accommodation.

6. Third-party platforms

Payment, video-conferencing, scheduling, learning-management, document-hosting, and embedded-media services may be operated by third parties. Westora Learning considers accessibility when selecting providers but cannot directly control every interface, update, or assistive-technology interaction on an external platform.

If a third-party feature creates a barrier, contact Westora Learning so an alternative process or equivalent access can be considered. Reports also help inform future provider choices.

7. Known limitations

Accessibility can vary across older materials, newly introduced platform features, automated captions, documents supplied by customers, or external resources. A limitation does not reduce the commitment to provide meaningful access. Identified issues are prioritized according to their impact, frequency, and available remediation path.

8. Testing and improvement

Accessibility work may include keyboard review, color-contrast checks, responsive-layout review, semantic markup checks, form-label review, caption review, and testing with common browser or assistive-technology combinations. Because standards and technologies change, accessibility is treated as continuing work rather than a one-time certification.

9. Reporting an accessibility barrier

When reporting a barrier, include the page or service name, the task you were trying to complete, a short description of what occurred, the browser or assistive technology used if relevant, and the format or adjustment that would help. Do not include sensitive medical or financial information.

Westora Learning will acknowledge the request, evaluate the issue, and provide a response or alternative within a reasonable period based on urgency and complexity. Immediate access needs connected to a scheduled live session should identify the session date in the subject line.

10. Feedback

Feedback from learners, purchasers, and visitors helps identify barriers that automated tests may not reveal. Good-faith accessibility reports are welcomed and will not affect a person’s eligibility to purchase or participate in a service.

11. Statement updates

This statement may be updated as the website, learning formats, technology providers, or accessibility practices change. The date at the top identifies the current version.